Competent. Customer-oriented. Expedient.
OUR SERVICES
We deliver not only software products, but all the necessary services associated with them. Our many years of expertise in the digitization of regulatory and controlled processes is the result of trusting cooperation with many companies – from SMEs to global corporations in various industries.
Constructive
Our best practice standard is not the last word, but the beginning of a solution. Our services focus on the functional and technical evaluation of configurational adjustments with a view to the expected costs and their benefits.
Sustainable
We aim for durable solutions with clear added value for users. The classic image of the “hit-and-run” consultant does not suit us. Our commitment is fair and focused on what is feasible, without maximizing billing in the process.
Focused
Regulatory processes are our domain, quality and compliance our concern. And we know our industries: Life Sciences, Pharmaceuticals, Chemicals, MedTech, BioTech, Health Care, Cosmetics, the Food or Utilities and the Finance sector.
Open
We learn from our partners and involve them in innovations and in the further development of services and products. Open also to our customers: We do not hide costs and expenses and then we deliver on what we promise.
Our service offering accompanies the entire project and software lifecycle, i.e. before, during and after the implementation of a solution. Together with our customers, we start with a common understanding of the project (project canvas), then define the requirements, implement the software and train staff. For the resulting solution, we provide ongoing support or support operations through comprehensive, complementary managed services or targeted after-go-live services. We proactively accompany the post go-live change processes via IT Ecosystem Support in close coordination with our customers. In short: We are there for you.
Customers
Numerous companies of all sizes worldwide rely on our experience and expertise as a RegTech company. Together, we digitize their quality processes and help with regulatory compliance. This is not exclusively in highly regulated industries such as life sciences, pharmaceuticals, chemicals, medical technology, cosmetics, food and beverages, or the energy and utilities sector.
Our Service Portfolio
Professional Services
Consultation and solution-finding at eye level
Validation Services
Standardized and flexibly scalable services for validation
Support Services
Support is an elementary component of our understanding of service
Managed Services
Responsible handling of internal IT services
Cloud Services
Our software as a full service cloud solution
Our Customer Relations
“What DHC Business Solutions offers here is already convincing, even unique. We not only receive the software, but also the templates for consistent validation documentation, which of course has to be checked by us, extended if necessary and finally released. With regard to validation, we receive competent advice from DHC; the consultants are familiar with the regulated environment and all know what they are talking about.”
Christian Paunert
Verla-Pharm Arzneimittel
Do you have any questions?
Do you have questions about our services or would you like more information? Then contact one of our experts directly. They will be happy to assist you at any time, answer any questions you may have about the service and product portfolio, and look forward to your inquiry.